![]() The disk backup completed OK, but the cloud backup failed at c. removal and reinstall of the Visual 2013 C ++ library - updated the Visual 2013 C++ library to release/update 5 - I ran a full disk + cloud backup of a primary data folder store of c. I did not import the backup sets, which are normally saved in the cloud. As part of my diagnostics I have done: - a full removal and reinstall of Carbonite and added a couple of jobs manually. We are in fact running only full backups. Any thoughts on how to approach / suggestions on troubleshooting? Appreciate any experience on this and/or suggestions in advance. ![]() I have another client running the same build of Carbonite and Visual C++ 2013 and not having any issues. call Microsoft - even though some jobs are succeeding. Carbonite tech support is saying it's a Visual 2013 C++ issue - i.e. I can run a smaller backup job - 10 GB - to both local and cloud backup, but as mentioned when running anything a few GB's bigger than that and larger, the upload fails and throws the above error in the application log. I have manually removed and reinstalled this library with the latest version / Rel 5 over the weekend, removed and reinstalled Carbonite, and the errors persist. ![]() 15 GB and larger with the following information: Faulting application name: ZWCController.exe, version: 6.0.0.0, time stamp: 0x5f0317b2 Faulting module name: MSVCR120.dll, version: 9.5, time stamp: 0x56bc00d3 Faulting application path: C:\Program Files\Carbonite\Carbonite Safe Server Backup(圆4)\bin\ZWCController.exe Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll The MSVCR120.dll file is a Visual C++ library file. I have updated Carbonite to latest version, but am getting a regular error in the Application Log when doing any cloud backups of c. Most cloud backup uploads failed to complete. Since that time Carbonite has never worked properly. Internet service was finally restored through a new provider in August. Obviously for security purposes the server was not connecting to wifi during this period. I had user PC'ss connecting to the internet using wifi adapters on their PC's and a Verizon MyFi as a local hotspot. ![]() The internet provider for the client went belly up a few months ago, and the office lost internet service. Jobs were configured to first back up data to a local USB drive, and then Carbonite would take the resulting local compressed backup data file and upload that to Carbonite's cloud storage. For several years we have had Carbonite cloud backup working without any problems. Just want to be sure, so it wont clog up my drive by copying large folders.Greetings, I am supporting a physical Windows 2012 server at a client. Where does it store local settings information, e.g there must be a file somewhere listing all the locally pending/backed up files even so it can provide the overlay icons on them. There is nothing under C:\Users\App Data either. I cannot even find a file e.g INI which records my specific settings. The thing I would like to know and the point of this post is: Does the carbonite app cache locally? in its C:\Prog Fil.Carbonite there is only an EXE and a DLL. The main feature I wanted was to say backup only between certain hours, which Carbonite provides as my ISP gives me free bandwith between 12 and 8am (doesnt count towards my usage). I have recently installed Carbonite on my server and its application (Info Centre) it seems superb. I have tried out a number of online backups (dropbox,soapbox,humyo) only to be let down because they all cache the files you wish to backup in their own local application folder, obviously if you point your backup at a 50GB backup folder and it tries to copy it all to the cache on the same drive, s bad. Im using a Windows 08R2 Server I have running 24/7 which I use as a file server amongst other things and connect to it from my laptop.
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